Refund & Exchange

You have to inform us at your earliest (2-3 days since the order is received) to exchange your Online purchase. Let us know why you need to exchange your particular item.
If the exchanged item price is higher, that difference has to be paid for by the customer. If the exchanged item price is lower, that difference will simply be deducted the next time you make a purchase. 
The customer will have to bear the delivery charge for the exchange unless the product is  incorrect, faulty or damaged.
Once the exchange has been processed our Sales Representatives will guide you through the process.

Refund

The payment is not refundable. You can inform us by calling or sending an email and change the ordered products to the amount which you have paid

DO NOT FORGET .
Exchange is not possible for sale or discounted items.

Cancellation

If you wish to cancel your order you will have to inform us through the same platform or call us on  our hotline 0761389946 on the same day the order has been placed with your reference number. Unless the product has been dispatched we are able to cancel your order anytime. 

If you have any other questions or concerns, we are there to guide you…
Simply call us on our CONTACT NUMBER 0761389946 or email to us at (contact@dress.lk)